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Agents and SuperAgents
The agent is the distributed component of ePolicy Orchestrator that must be installed on each
system in your network that you want to manage. A SuperAgent is an agent that is enabled to
broadcast wake-up calls by network broadcast segment. SuperAgents can also be used as a
repository from which to distribute products and updates.
The agent collects and sends information among the ePO server, update repositories, managed
systems, and products. Systems cannot be managed by ePolicy Orchestrator without an installed
agent.
Agent installation folder
The location of the agent installation folder differs on managed systems and the server by
default.
On the server system, the agent is installed in this location:
<SYSTEM_DRIVE>\PROGRAM FILES\MCAFEE\COMMON FRAMEWORK
On the managed system, if the agent was installed as part of another product installation or
pushed from the console to the system, it is installed by default in this location:
<SYSTEM_DRIVE>\PROGRAM FILES\MCAFEE\COMMON FRAMEWORK
On the managed system, if you are upgrading the agent from version 2.5.1, the new agent is
also installed after the existing agent is uninstalled, by default in this location:
<SYSTEM_DRIVE>\PROGRAM FILES\NETWORK ASSOCIATES\COMMON FRAMEWORK
CAUTION: Once the agent has been installed, you cannot change its installation directory without
first removing it.
Agent language packages
Agent installation packages, both default and custom, install in English. These are in the master
repository by default for clean installations.
Each agent language package includes only those files needed to display the user interface in
that language. Agent language packages can be replicated to distributed repositories.
After the initial agent-server communication, the agent retrieves the new package that
corresponds to the in-use locale and applies it. In this way, the agents retrieve only language
packages for the locales being used on each managed system.
NOTE: The interface continues to appear in the current language until the new language package
has been applied.
Multiple language packages can be stored on managed systems to allow users to switch
languages by changing the locale. If a locale is selected for which a language package is not
available locally, the interface appears in English.
Agent language packages are available for these languages:
• Italian• Brazilian Portuguese
• Chinese (Simplified) • Japanese
• Korean• Chinese (Traditional)
• English • Polish
• Spanish• Dutch
• French (Standard) • Swedish
• German (Standard)
Distributing Agents to Manage Systems
Agents and SuperAgents
McAfee ePolicy Orchestrator 4.0 Product Guide64
- Product Guide 1
- Contents 3
- The ePO server 12
- Using this guide 13
- Audience 14
- How permission sets work 16
- Contacts 17
- The Audit Log 19
- The Event Log 19
- MyAVERT Security Threats 21
- Working with user accounts 22
- Working with permission sets 23
- Duplicating permission sets 24
- Working with contacts 25
- Working with server settings 26
- Specifying an email server 27
- Viewing the Server Task Log 29
- Filtering the Server Task Log 29
- Working with the Audit Log 30
- Purging the Audit Log 31
- Working with the Event Log 32
- Viewing threat notifications 34
- Deleting threat notifications 34
- The System Tree 38
- Administrator access 39
- Subnets and IP address ranges 40
- Tags and how they work 41
- Systems and structure 43
- Systems only 43
- Criteria-based sorting 44
- How settings affect sorting 45
- IP address sorting criteria 45
- Tag-based sorting criteria 46
- Group order and sorting 46
- Catch-all groups 46
- Working with tags 47
- Creating groups manually 51
- GroupA\system3 53
- GroupA\system4 53
- GroupA\system1 53
- GroupA\system2 53
- Sorting systems manually 55
- Agents and SuperAgents 64
- Agent-server communication 65
- /P command-line option 66
- Agent activity logs 68
- Agent policy settings 68
- Security Keys 70
- Methods of agent distribution 71
- Distributing agents 72
- Installing the agent manually 76
- C:\TEMP 77
- Upgrading existing agents 78
- Removing the agent 80
- Maintaining the agent 81
- Running an update manually 85
- Updating policies 86
- Enforcing policies 86
- Viewing agent settings 86
- Working with security keys 87
- Deleting ASSC keys 90
- Backing up all security keys 92
- Agent command-line options 93
- Creating Repositories 100
- Creating source sites 103
- Extensions and what they do 113
- Policy management 114
- Policy application 115
- Client tasks and what they do 116
- Viewing policy information 117
- Viewing policy ownership 118
- Sales Europe) 121
- Working with policies 122
- Exporting a single policy 123
- Importing policies 124
- Working with client tasks 127
- Editing client tasks 128
- Deleting client tasks 128
- Frequently asked questions 129
- Product and update deployment 132
- Deployment tasks 133
- Update tasks 133
- Global updating 134
- Pull tasks 135
- Replication tasks 136
- Repository selection 136
- Checking in packages manually 137
- Running a Pull Now task 143
- Running a Replicate Now task 145
- Sending Notifications 151
- Throttling and aggregation 152
- Planning 154
- Setting up ePO Notifications 156
- Working with SNMP servers 157
- Duplicating SNMP servers 158
- Editing SNMP servers 158
- Deleting an SNMP server 158
- Importing .MIB files 158
- Adding registered executables 159
- Editing external commands 161
- Deleting external commands 161
- Describing the rule 162
- Setting filters for the rule 163
- Purging the Notifications Log 166
- Product and component list 167
- Querying the Database 169
- Public and personal queries 170
- Query permissions 170
- Query Builder 171
- Multi-server roll-up querying 172
- Registering ePO servers 173
- Working with queries 174
- Running an existing query 175
- Running a query on a schedule 175
- Duplicating queries 177
- Importing queries 178
- Dashboards and how they work 183
- Working with Dashboards 185
- Making a dashboard public 186
- -UpdOptiStats 15 189
- Backing up an MSDE database 190
- C:\PROGRAM FILES\MCAFEE\EPO 192
- (continued) 193
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