McAfee VIRUSSCAN 5.1 Guida di Installazione Scaricare il pdf (Pagina 58)

Message Cause Solution

Another instance of the ePolicy

Orchestrator installer is already

running.

The ePolicy Orchestrator 5.1

Setup program is already

running. You cannot run more

than one instance of Setup at a

time.

Allow the first instance of the

installer to complete, or stop the

first instance and restart your

installation.

For security reasons, McAfee

does not allow blank passwords.

Please type a valid password to

continue.

The Password box is blank. Specify the password of the user

account that you want to use.

We recommend that you set the

video display resolution to

1024x768 or higher.

The computer where you are

attempting to install the

software does not meet the

minimum monitor resolution

requirement.

Change the monitor resolution to

1024x768 or higher, then continue

the installation. Otherwise, you

might not be able to view the

entire screen after you start the

software. For instructions on

changing the monitor resolution,

see the Windows Help file (click

Start, then select Help).

We recommend that you install

the software on a computer

with at least 2 GB of RAM.

The computer where you are

attempting to install the

software does not meet the

minimum memory

requirement.

Add more memory to your system

or select a different system for

installation that has at least 2 GB

of RAM.

ePolicy Orchestrator 5.1.0

software requires that your

computer is running Windows

Server 2008, or Windows

Server 2012.

The computer where you are

attempting to install the

software is using a

non-supported version of the

operating system.

See Supported server-class

operating systems.

Enter a value in the “Agent

Broadcast communication” field.

The Agent Broadcast communication

port box is blank.

Specify the port number (default

is 8082) that the McAfee ePO

server uses to send agent

wake-up calls to SuperAgents.

Enter a value in the

“Agent-to-Server

communication” field.

The Agent-to-Server communication

port box is blank.

Specify the port number that the

agent uses to communicate with

the server.

Enter a value in the “Agent

Wake-Up communication” port.

The Agent Wake-Up communication

port box is blank.

Specify the port number (default

is 8081) that the McAfee ePO

server uses to send agent

wake-up calls.

ePolicy Orchestrator must be

installed in a folder. Enter a

Destination Folder to continue.

The Destination Folder box is blank

or shows the root of a drive.

Click Browse to select a location.

The default location is: C\Program

Files\McAfee\ePolicy

Orchestrator.

Enter a value in the “User

Name” field.

The User name box is blank. Specify the user name of the

account that you want to use.

The License file is missing or

corrupt. Contact support for

assistance.

Setup is unable to read the

license information required to

install the software.

Contact McAfee Technical Support.

The operating system or Service

Pack you are using is not

currently supported.

The computer where you are

attempting to install the

software is using a

non-supported version of the

operating system.

See Supported server-class

operating systems.

The passwords you typed do not

match. Type a valid password to

continue.

The value you typed in Password

and Confirm Password do not

match.

Specify the password of the

account that you want to use.

Troubleshooting and log file reference

Common installation messages and their causes and solutions

McAfee ePolicy Orchestrator 5.1.0 Software Installation Guide

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McAfee VIRUSSCAN 5.1 Guida di Installazione Pagina 58

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